tHE sETTINGS fOR a tENVIS iP391W_hD sECURITY cAMERA £75

ddns  username and password

DO NOT BUY ONE OF THESE I WILL EXPLAIN WHY LATER

I just received A NEW  Replacement TENVIS IP391W_HD for £25 when the original camera died after 8 months..  now the infra red picture quality is much better  , but the firmware and software is completely new , and just as difficult to set up. The screens in the user manual are not for this camera WTF. It is difficult enough to set up without using screen shots from another model.  DO NOT BUY A CAMERA FROM TENVIS THEY STINK AND DO NOT WORK ON MOTION DETECTION AT NIGHT THEY KEEP FREZING AND YOU HAVE TO TURN THE POWER ON AND OFF TO GET THEM GOING AGAIN. THEY WILL NOT HONOUR THE 12 MONTH WARRANTY EITHER THEY JUST TRY AND SELL YOU ANOTHER ONE A BIT CHEAPER.                  DO NOT TOUCH THEM WITH A BARGE POLE

THERE TECHNICAL SUPPORT ARE USELESS ABYSMAL MORONS AND THEY KNOW F*CK ALL ABOUT THEIR CAMERAS. Apart from that they are a good buy NOT!!!

dEVICE TIME Screenshot 2014-02-18 10.39.53

ENCODER PARAM Screenshot 2014-02-18 10.40.49 IP and Port Screenshot LIVE VIDEO Screenshot 2014-02-17 18.34.50 mISC Screenshot 2014-02-18 10.40.08 MOTION DETECT Screenshot 2014-02-18 10.47.39 NETWORK STORAGE Screenshot 2014-02-18 10.49.56 NIC Screenshot OSD Screenshot 2014-02-18 10.41.00 PPOE Screenshot 2014-02-18 10.38.56 RECORD SETTING Screenshot 2014-02-18 10.48.02 SMTP Screenshot 2014-02-18 10.39.16 SYSTEM iNFO Screenshot 2014-02-18 10.39.39 UPnP Screenshot 2014-02-18 10.39.27

iF YOU HAVE BOUGHT ONE OF THESE this is how to set it up for recording Motion Detection to your on board sdcard then sending emails every time somebody goes into your camera detection area.It has taken a week to set it up due to poor documentation and it needing new firmware do to an sdcard bug. I had loads of issues and has to resolve them myself as the answers from support were silly.

I managed to update the firmware without losing all my settings ,without resetting the camera, with network cables and with my laptop on battery.

DO NOT USE THE FILE THEY DIRECTED ME TO THOUGH  set_fat-tenvis.pk2 this didn’t work but I found another link for a file called 1.3.3.3.pk2 this worked first time on Internet explorer.

Setting up Alarm Mask.

Clear old settings.

delete old scheduled times.

Add a new scheduled time

hold CTRL key down

click left mouse and hold down ,select the required square then press ok

trigger area is now set.

YOU HAVE TO RUN I.E. 11 IN COMPATIBILY MODE OTHERWISE ALL THE BUTTONS ARE NOT THERE

to run i.e. as administrator left click it’s icon on the bottom of screen then left click it again

to get all the buttons up on the live video screen go into i.e. tools ,compatibility view , then add the cameras network address

i have to keep doing this tho every time i go in.cos it keeps losing it.

Port Mapping for talktalk Huawei Router H533

others should be very similar

I have just read before you set port forwarding you must give your laptop a static ip address. THIS IS WRONG

I just did these through Network and Sharing Centre ( ipv4)

and changed dhcp to static addressing setting this to what came up in ipconfig , for sub net mask , and default gateway as well.

WHEN I REBOOTED I HAD NO INTERNET CONNECTION , so I had to change it back again.

pORT FORWARDING is opening port 8001 on ip address 192.168.1.8.
sign into router admin,admin
advanced
advanced
nat
port mapping
new , CUSTOMISATION AND TCP SHOULD be selected
add ,then type in
remote host LEAVE EMPTY
EXT START PORT SAME AS COMPUTER    i.e. 8001
ext end port same as computer                              i.e.8001
internal host computer ip address                        192.168.1.8 (what yours is)
internal port computer port                                     i.e.8001
mapping name anthing you like                              i.e.Clives
then SUMBMIT

Re: http://xnwp.tenvis.org:8001/

Postby support05 » Fri Feb 28, 2014 6:30 am

I can open the remote address http://xnwp.tenvis.org:8001 in my own computer. So I’m sure you have done all and all is correct.
The reason why you can no open the Internet address in your computer is because your computer is in the same LAN as the camera is, while my computer is not in that LAN. Therefore, your computer can only open the LAN view address.
Some routers don’t support that the computer which is in the same LAN to open the Internet view address. So that is not a problem for camera. It is the router doesn’t support that function. You can ask whether your friends whose computer is not in the LAN can open the Internet address.

Re: http://xnwp.tenvis.org:8001/

Postby clive lombari » Fri Feb 28, 2014 7:41 am

thanks if you can open it ,it must be working ok .Our WORK IS ALL DONE
thanks FOR ALL THE HELP
clive
I WOULD NOT RECOMMEND BUYING THIS CAMERA . I GOT false alerts , ESPECIALLY when it rains , I GOT 63 LAST NIGHT,  and if you enjoy tinkering with computers cos its not easy to set up , it is about 1/3 the price of other similar cameras .There support team normally respond to your questions within 24hrs which is excellent , and they don’t lose patience with you if you ask loads of questions LIKE I DO. Oh yeah I shorted the powersupply out for 10 mins ,the cable broke when i tried pulling it out of the wall, the bare wires were all twisted together , before I got down the ladder and went upstairs to turn it off. TO MY SURPRISE  IT STILL WORKED WHEN I SOLDERED THEM BACK TOGETHER. i THOUGHT i WOULD HAVE TO BUY A NEW 12V PSU FOR SURE
THE NIGHT TIME SHOTS ARE NOT VERY GOOD QUALITY EITHER. mY Camera went short circuit after 8 months as well , luckily it has a 12 month guarantee , but I have just paid £25 for a completely new one. I only did this cos it would have cost me £8 to post it back then 1-2 month wait for it to be repaired.

Tenvis IP 391W Outdoor Surveilance Security Camera Review £55

Wish I had read the reviews on Tenvis Ip cameras before I bought one.

It is nightmare to set up apparently , even for an experienced IT person like me.

It was difficult getting the wifi to work ,The picture wasn’t brilliant . The reviews said don’t waste your money. Oh well maybe I’ll be lucky with my one. As if.

51usa

Actually I quite liked it and I am going to go for the Hd version of this camera which is only slightly more expensive and has a built in 4gb sd card to record to , when the camera detects motion. So this goes to show that bad reviews are not gospel , and sometimes unfair. I could see why non technical people could struggle setting them up and then give a bad review. British cameras of a similar spec are  something like £150 almost 3 times as expensive. The camera looked solid well built and durable , with a reasonable quality picture. Nothing like my Logitech c920 webcam quality tho. But of course the web cam is wired.

TENVIS-391W-Waterproof-Outdoor-Wireless-IP-IR-Camera-18-LED-IP391w-Night-Visi tenvis IP391W 05   TENVIS-391W-Waterproof-Outdoor-Wireless- Tenvis-IP-391W-Wireless-Camera-

The review

This records to a laptop or notebook .

I connected the camera up to the router with a lan cable

I clicked on the Tenvis Search tool icon

The camera was found as 192.168.1.6:82

I install the internet exporer plugin that came with the software

I now clicked on internet explorer on the camera menu and I was asked for the camera login username and password I type in admin,admin and starting seeing the live video.

Setting up wifi on the ip camera

settings

network

advanced

set the subnet mask the same as the pc’ one

set the default gateway to the routers ip address last digit it is normally 1 the others the same as the pc’s

set the dns server’s ip address to that of the router

Check the ip cameras ip address is higher than the pc’s and the other digits are the same.

Save the settings , remove lan cable from camera.

hit internet explorer on the cameras top menu

Log on again and you should see live video again this time wirelessly

Port Forwarding

For Huawei Routers

1. Enter the internal IP address of your router in the address bar of web browser. For these 

Port Mapping

TENVIS1 TENVIS2

The car is distorted due to the speed it was travelling at , and the cameras frames per second.

The photos were taken as stills from my video.

Day two I started looking at the recording software. Dvsimage.

You have to set up a group I set up group1

I then searched for cameras

It found mine , I then added it to the group 1 and saved it

I then clicked on the ip port number of the camera until a the camera icon came up.

I left clicked the camera icon and selected record.

The icon changed colour from blue to yellow (recording)

I let it record for half an hour.

I selected play back set the time to present minus half an hour.

Selected search then 30 one minute .asf files came up and I inspected them.

If you were using a camera with a 32 gigabyte sd card that only records to sd card you would have to be change it every day .That means putting ladder up to camera and fitting another sd card before downloading its images off of the origanal one.

i am sending it back to 2day due to not being hd and rethink before getting a different one. probably a motion detect record to sd card . Tenvis ip 981w – HD

tenvis-ip391w-hd-720p-h-264-outdoor-surveillance ip391whd

tenvis spectenvis hd

Actually it is £18 more but worth iT      It SUPPORTS Support Network Attached Storage (NAS) function

Customer service leaves a bit to be desired though.I requested a refund first thing Friday Morning.

Got this response Mon.You are allowed a full refund within fourteen days on anything you buy on ebay.

From: eBay Member: clivesalvatore60
Date: 2014-01-31 17:56
To: 51buyintheus
Subject: Returns: clivesalvatore60 sent a message about Tenvis IP391W IP Camera Wifi WATERPROOF Wireless Security CCTV Outdoor UK STOCK #181045463095
Dear 51buyusa,i would like to return this item it is not suitable

– clivesalvatore60
Thanks for your email and purhcase in our store, it is my pleasure to serve you here.
Really sorry for not response to you timely because of The Spring Festevial in China, please kindly forgive us for the delayed response.
We are so sorry to hear that the item brings you troubles and inconvenience,we will responsible
for this matter,please don’t worry.
My friend,we get the item directly from our supplier and it in a good condition when it posted to you.
As for such situation,would you mind tell us the problem in detail,
we need to confirm the probablem firstly and try to give some
techical solutions to you,is that fine?
If the item still not suitable,we will resend or refund to you after you kindly help us return the item,please don’t worry.
Your understanding will be higly appreciated .Thanks.We will be responsible for our product,please don’t worry.Thanks~
 THEY HAVEN’T  EVEN SENT ME A RETURN ADDRESS?? not boding well for a refund.

The advert showed a union jack and said item location Hayes united kingdom , now they are suddenly talking broken english and saying shipped from china.

Hello clivesalvatore60,

Seller’s message:

‘You can return to the following address, once you returned it,please tell us the tracking number (this is very important for issue a refund) so we can refund you in advance. Thomas Wang Attn: RMA140205-2077 7 Trident Way SOUTHALL UB2 5LF United Kingdom Note: 1. Please be sure to write EG0054401 on the package. Otherwise, the package cannot be accepted. 2. Please write the word “Defective ” on the package. 3.Once you returned to us,please tell us the tracking number so we can take further actions in advance.

I ACTUALLY GOT A REFUND THE DAY AFTER THE UNIT WAS POSTED SECOND CLASS SIGNED FOR COST ME £7.50 THO COS IT WEIGHED OVER 1 KG

I HAVE ORDERED THE HD VERSION WITH AN SD CARD